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Appropriate presentation

Characteristic Name: Appropriate presentation
Dimension: Usability and Interpretability
Description: The data presentation is aligned with its use
Granularity: Information object
Implementation Type: Process-based approach
Characteristic Type: Usage

Verification Metric:

The number of tasks failed or under performed due to the lack of appropriate presentation of data
The number of complaints received due to the lack of appropriate presentation of data

GuidelinesExamplesDefinitons

The implementation guidelines are guidelines to follow in regard to the characteristic. The scenarios are examples of the implementation

Guidelines: Scenario:
Ensure that Universally accepted standard formats are used to maintain the compatibility of information across organisations and across time (1) A patients diagnostic card generated in one hospital is compatible with another hospital.
Ensure that information can be aggregated or combined through the use of compatible formats (1) Product wise monthly sales report can be generated by combining the sales reports of three subsidiaries
Ensure that the data presentations are familiar to the users even if the application platform is changed. (1) A quotation created in one system is sent to another system through an EDI message and displayed in the same presentation format
Ensure the media of presentation is appropriate for the target group (1) A step by step written instruction list in a documents appropriate for a software engineer. (2) A video display is appropriate for a mechanic
Ensure that the presentation formats are flexible to accommodate changes easily (1) An invoice document may require additional space to mansion authorisation evidence

Validation Metric:

How mature is the process to maintain appropriate presentation of data

These are examples of how the characteristic might occur in a database.

Example: Source:
my birth date is December 13, 1941. If a personnel database has a BIRTH_DATE data element that expects dates in USA format, a date of 12/13/1941 would be correct. A date of 12/14/1941 would be inaccurate because it is the wrong value. A date of 13/12/1941 would be wrong because it is a European representation instead of a USA representation. J. E. Olson, “Data Quality: The Accuracy Dimension”, Morgan Kaufmann Publishers, 9 January 2003.

The Definitions are examples of the characteristic that appear in the sources provided.

Definition: Source:
A measure of how information is presented to and collected from those who utilize it. Format and appearance support appropriate use of information. D. McGilvray, “Executing Data Quality Projects: Ten Steps to Quality Data and Trusted Information”, Morgan Kaufmann Publishers, 2008.
1) The Characteristic in which formatted data is presented consistently in a standardized or consistent way across different media, such as in computer screens, reports, or manually prepared reports.

2) The Characteristic of Information being presented in the right technology Media, such as online, hardcopy report, audio, or video.

3) The degree to which Information is presented in a way Intuitive and appropriate for the task at hand. The Presentation Quality of Information will vary by the individual purposes for which it is required. Some users require concise presentation, whereas others require a complete, detailed presentation, and yet others require graphic, color, or other highlighting techniques.

 ENGLISH, L. P. 2009. Information quality applied: Best practices for improving business information, processes and systems, Wiley Publishing.
1) Appropriateness is the dimension we use to categorize how well the format and presentation of the data match the user needs. In our example, there is a difference between a high-level monthly sales report that is supplied to senior management and the daily product manifests that are handed to the shipping department for product packaging.

2) Flexibility in presentation describes the ability of the system to adapt to changes in both the represented information and in user requirements for presentation of information. For example, a system that display different counties; currencies may need to have the screen presentation change to allow for more significant digits for prices to be displayed when there is a steep devaluation in one county’s currency.

3) In an environment that makes use of different kinds of systems and applications, a portable interface is important so that as applications are migrated from one platform to another, the presentation of data is familiar to the users. Also, when dealing with a system designed for international use, the user of international standards as well as universally recognized icons is a sign of system designed with presentation portability in mind.

LOSHIN, D. 2001. Enterprise knowledge management: The data quality approach, Morgan Kaufmann Pub.
1) Data is presented in an intelligible manner.

2) Data is presented in a manner appropriate for its use, with respect to format, precision, and units.

PRICE, R. J. & SHANKS, G. Empirical refinement of a semiotic information quality framework. System Sciences, 2005. HICSS'05. Proceedings of the 38th Annual Hawaii International Conference on, 2005. IEEE, 216a-216a.
Good format, like good views, are flexible so that changes in user need and recording medium can be accommodated. REDMAN, T. C. 1997. Data quality for the information age, Artech House, Inc.
Data are always presented in the same format and are compatible with the previous data. WANG, R. Y. & STRONG, D. M. 1996. Beyond accuracy: What data quality means to data consumers. Journal of management information systems, 5-33.

 

Value consistency

Characteristic Name: Value consistency
Dimension: Consistency
Description: Data values are consistent and do not provide conflicting or heterogeneous instances
Granularity: Element
Implementation Type: Rule-based approach
Characteristic Type: Declarative

Verification Metric:

The number of inconsistent data values reported in an attribute per thousand records

GuidelinesExamplesDefinitons

The implementation guidelines are guidelines to follow in regard to the characteristic. The scenarios are examples of the implementation

Guidelines: Scenario:
For critical data elements provide standard classifications (values lists) for data entry interfaces and restrict arbitrary values across the system (1) Country, city are taken from a standard list.
(2) Generally accepted industry classifications are used to analyse customers industry wise (Education, Banking & Finance, Medical, Manufacturing…….
When data elements are combined for specific identification/management/accounting purposes, standardise such combinations and use them across the system. (1) Customer and sales order are combined for identification purposes
(2) Costs of wastage are associated with individual orders they are incurred and managed.
Define data attributes in such a way that data values are atomic and hence consistency can be maintained for any form of aggregation or consolidation Name is divided into first name Middle name and Last Name
Maintain consistency in using unit of measures across different tables and different data bases Sales price is in $ in Sales table and Accounts receivable ledger

Validation Metric:

How mature is the creation and implementation of the DQ rules to maintain value consistency

These are examples of how the characteristic might occur in a database.

Example: Source:
School admin: a student’s date of birth has the same value and format in the school register as that stored within the Student database. N. Askham, et al., “The Six Primary Dimensions for Data Quality Assessment: Defining Data Quality Dimensions”, DAMA UK Working Group, 2013.
For example, data are inconsistent when it is documented that a male patient has had a hysterectomy. B. Cassidy, et al., “Practice Brief: Data Quality Management Model” in Journal of AHIMA, 1998, 69(6).
the name of the city and the postal code should be consistent. This can be enabled by entering just the postal code and filling in the name of the city systematically through the use of referential integrity with a postal code table Y. Lee, et al., “Journey to Data Quality”, Massachusetts Institute of Technology, 2006.
the data values ST Louis and Saint Louis may both refer to the same city. However, the recordings are inconsistent, and thus at least one of them is inaccurate. J. E. Olson, “Data Quality: The Accuracy Dimension”, Morgan Kaufmann Publishers, 9 January 2003.

The Definitions are examples of the characteristic that appear in the sources provided.

Definition: Source:
Domain Level: The data values persist from a particular data element of the data source to another data element in a second data source. Consistency can also reflect the regular use of standardized values, articularly in descriptive elements. Entity Level: The entity’s domains and domain values either persist intact or can be logically linked from one data source to another data source. Consistency can also reflect the regular use of standardized values particularly in descriptive domains. B. BYRNE, J. K., D. MCCARTY, G. SAUTER, H. SMITH, P WORCESTER 2008. The information perspective of SOA design Part 6:The value of applying the data quality analysis pattern in SOA. IBM corporation.
Determines the extent to which distinct data instances provide nonconflicting information about the same underlying data object. For example, the salary range for level 4 employees must be between $40,000 and $65,000. G. GATLING, C. B., R. CHAMPLIN, H. STEFANI, G. WEIGEL 2007. Enterprise Information Management with SAP, Boston, Galileo Press Inc.
Data is consistent if it doesn’t convey heterogeneity, neither in contents nor in form – anti examples: Order.Payment. Type = ‘Check’; Order. Payment. CreditCard_Nr = 4252… (inconsistency in contents); Order.requested_by: ‘European Central Bank’;Order.delivered_to: ‘ECB’ (inconsistency in form,because in the first case the customer is identified by the full name, while in the second case the customer’s acronym is used). KIMBALL, R. & CASERTA, J. 2004. The data warehouse ETL toolkit: practical techniques for extracting. Cleaning, Conforming, and Delivering, Digitized Format, originally published.
Consistency can be curiously simple or dangerously complex. In its most basic form, consistency refers to data values in one data set being consistent with values in another data set. Two data values drawn from separate data sets may be consistent with each other, yet both can be incorrect. LOSHIN, D. 2001. Enterprise knowledge management: The data quality approach, Morgan Kaufmann Pub.
In its most basic form, consistency refers to data values in one data set being consistent with values in another data set. A strict definition of consistency specifies that two data values drawn from separate data sets must not conflict with each other, although consistency does not necessarily imply correctness. LOSHIN, D. 2006. Monitoring Data quality Performance using Data Quality Metrics. Informatica Corporation.
Consistency, in popular usage, means that two or more things do not conflict with one another. This usage extends reasonably well to data values, although a bit of added discipline is desired. REDMAN, T. C. 1997. Data quality for the information age, Artech House, Inc.